Who we are
Parfocal Media is a photography and web development studio based in Ottawa, Ontario. Our website address is: https://parfocalmedia.ca.
To learn more about us, please visit our About page
Media
Visitors cannot upload media to this website. However, Parfocal Media may publish photographs, videos, or other creative works produced during client sessions. We only display this content with the consent of the individuals featured, either through written agreements or explicit permission.
Clients who receive private galleries or digital files should note that these are intended for personal or business use as outlined in their service agreement. We do not embed location data (EXIF GPS) in publicly shared images.
Cookies
Our website uses cookies to provide a smooth and secure experience. These may include:
- Essential cookies required for the operation of the website, including WooCommerce functionality such as remembering items in your cart and processing orders.
- Login/session cookies used only by site administrators when managing the website.
- Payment cookies provided by Stripe to securely process transactions and prevent fraud.
- This website uses analytics tools, including Google Analytics, to understand how visitors interact with the site. These tools use cookies to collect information such as pages visited, time spent on the site, and general geographic region (such as city). This information helps improve the website, services, and user experience. This data does not directly identify individual visitors.
You can control or disable cookies in your browser settings. Please note that some features, such as online purchases, may not function properly if cookies are disabled.
Embedded content from other websites
Pages on this site may include embedded content such as videos, maps, or payment forms (e.g., YouTube, Google Maps, or Stripe). Embedded content from other websites behaves in the same way as if you had visited the other website directly.
These third-party services may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your activity if you have an account with those services and are logged in.
For more information, please review their privacy policies:
Who we share your data with
When you make a purchase or booking on our website, the personal information you provide (such as your name, email address, billing details, and IP address) is shared with third parties as necessary to complete your transaction. These include:
- WooCommerce – to manage orders and provide e-commerce functionality.
- Stripe – to securely process payments and perform fraud detection. Stripe may collect and store personal and payment information in accordance with their Privacy Policy.
- Service Providers – such as website hosting, email, or spam detection services, which help us maintain site functionality and security.
We do not sell or rent your personal data to marketers or third parties.
How long we retain your data
Orders and Payments: When you place an order through our website, the personal information you provide (such as name, email, billing details, and IP address) is retained in our records for at least six (6) years to comply with Canadian tax and bookkeeping laws.
Contact Form Submissions: Messages submitted through our website contact forms are delivered to our business inbox (currently hosted on Google). These emails are retained as long as necessary to respond to your inquiry or provide client services.
User Accounts: If we offer account registration in the future, we will store the personal information provided in your user profile until you request deletion.
General Retention: We may keep non-identifiable data (such as anonymized analytics or log files) for site performance and security purposes.
You may request deletion of your personal information at any time (see “What Rights You Have Over Your Data” below), except where we are required by law to retain it.
What rights you have over your data
If you have placed an order or submitted a contact form through this site, you can request to receive an exported file of the personal data we hold about you, including any information you have provided to us. You can also request that we erase any personal data we hold about you.
This does not include any data we are required to keep for administrative, legal, or security purposes (for example, bookkeeping records required by Canadian tax law).
Where your data is sent
We may share your information with third-party services as necessary to operate our business, including:
- Stripe, for secure payment processing and fraud prevention.
- Website hosting and email services (currently Google Workspace/Gmail), to deliver order confirmations and client communication.
- Google, which may collect anonymized visitor analytics, traffic data, and usage information. Google’s privacy policy is available here.
- Future service providers such as analytics or spam detection tools, if implemented.
We do not sell or rent your personal information to third parties.